Cedar Mountain Drums
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Ordering, Shipping & Return Information
If you prefer not to order via our shopping cart, you may use one of the following options:
By Telephone:
(877) 34 DRUMS
By Fax: (503) 230-0843
By Mail:
Cedar Mountain Drums
2237 East Burnside
Portland, OR,
USA 97214-1653
Please complete our simple Order Form and return it to us. Be sure to indicate Size and Color where appropriate. If our purchase is a gift, please include the recipient's shipping address and mark which items go to that address. If you are including a check, please call to verify shipping costs.
Gift Certificates
If you choose not to purchase a gift certificate on our site, Cedar Mountain also offers printed gift certificates from our catalog in denominations of $10 and up. If you wish to give a gift certificate, please send us the name and address of the recipient, and we will mail it in your name if requested.
Returns and Exchanges
We offer a one year warranty on our drums, rattles, beaters, and talking/walking sticks unless the product has been damaged due to neglect. If there is a problem, please call us and let us know as soon as you can. We will either replace the item or give store credit so long as the item is returned within 30 days of purchase. If you choose to return a Cedar Mountain Drum product, please include a copy of the invoice you received with your original shipment. Indicate clearly the reason for the return. Then send the package securely wrapped and pre-paid to the address shown below. We do repair items—please call to find out if the item is repairable.
Address for Returns:
Cedar Mountain
Drums
2237 E. Burnside Street
Portland, OR 97214-1653
Phone: (503) 235-6345 Fax: (503) 230-0843
Shipping
Please refer to the shipping rate chart below. We ship by UPS ground unless other arrangements are requested and made. Delivery is usually 3-8 business days. For faster delivery, we can ship your order by first or second day air, or USPS Priority Mail at an additional charge.
Shipping and Handling Costs:
|
If your order totals |
Add on for shipping |
|
Up to $24.99 |
$10.00 |
|
$25.00 to $49.99 |
$13.00 |
|
$50.00 to $74.99 |
$15.00 |
|
$75.00 to $99.99 |
$17.00 |
|
$100.00 to $199.99 |
$20.00 |
|
$200.00 to $299.99 |
$23.00 |
|
over $300.00 |
$25.00 |
|
These are minimum rates, actual shipping may be more for such items as hides, ceremonial drums, etc, as well as multi-box orders. Shipping rates will also vary for international, special delivery (1, 2, or 3 day) or US Postal Service delivery. |
|
|
These prices may be more if dimensional weight is more. |
|