|
Home
Our Drums
Our Kits
Our Rattles
Native American Style Flutes
Smudging & Herbs
Accessories
Other Drums
Raw Materials
Craft Supplies
Talking Sticks
Unique
Gifts
Goddess Gallery
Our Store
Our People
Questions & Answers
Ordering & Shipping Information
Circles & Classes
Drum Circle Listings
Articles About Drums & More
HeartSpace
Letters From Our Customers
|
Ordering,
Shipping & Return Information
If
you prefer not to order via our shopping cart, you may use one of the following
options:
By Telephone: (503)
235-6345
By Fax: (503)
230-0843
By Mail:
Cedar Mountain Drums
2237 East Burnside
Portland, OR,
USA 97214-1653
Please complete
our simple
Order Form
and return it to us. Be sure to indicate Size and Color where appropriate. If
our purchase is a gift, please include the recipient's shipping address and mark
which items go to that address. If you are including a check or paying via
Paypal, please call
to verify shipping costs. We accept Visa, Mastercard, Discover, American
Express, Paypal, Money Orders and Personal Checks.
Gift Certificates
 You
may Purchase A Gift Certificate on our site that
may be used either on-line or in the store. If you choose not to purchase a gift certificate on our site, Cedar Mountain
also offers printed gift certificates from our catalog in denominations of $10 and
up. If you wish to give a gift certificate, please send us the name and address
of the recipient, and we will mail it in your name if requested.
Returns and Exchanges
We offer a one
year warranty on our drums, rattles, beaters, and talking/walking sticks unless
the product has been damaged due to neglect. If there is a problem, please
call us and let us know as soon as you can. We will either replace the
item or give store credit so long as the item is returned within 30 days of
purchase. If you choose to
return a Cedar Mountain Drum product, please include a copy of the invoice you
received with your original shipment. Indicate clearly the reason for the
return. Then send the package securely wrapped and pre-paid to the address
shown below.
We do repair items—please call to find out if the item is repairable.
Address for Returns:
Cedar Mountain
Drums
2237 E. Burnside Street
Portland, OR 97214-1653
Phone: (503) 235-6345 Fax: (503) 230-0843
Shipping
Please refer to
the shipping rate chart below. We ship by FedEx ground unless other arrangements are
requested and made. Delivery is usually 3-8 business days. For faster delivery,
we can ship your order by first or second day air, or USPS Priority Mail at an additional charge.
Shipping and Handling Costs:
|
If your order totals |
Add on for shipping |
|
Up to $24.99 |
$10.00 |
|
$25.00 to
$49.99 |
$15.00 |
|
$50.00 to
$74.99 |
$17.00 |
|
$75.00 to
$99.99 |
$19.00 |
|
$100.00 to
$199.99 |
$22.00 |
|
$200.00 to
$299.99 |
$25.00 |
|
over
$300.00 |
$27.00 |
|
These are minimum rates, actual shipping may be more for such
items as hides, ceremonial drums, etc, as well as multi-box orders.
Shipping rates will also vary for International, special delivery (1, 2, or
3 day) or US Postal Service delivery.
|
|
These prices may be more if dimensional weight is more. |
International Customers
Our shopping
cart will figure shipping for most items, but there are certain situations
(multi-box orders, large items, etc.) that may require a shipping adjustment.
If you pay using a credit card, we will automatically adjust the shipping for
you. If you pay using Paypal, we will contact you with any additional
shipping charge. Please either pay the additional shipping,
contact us or let us know
that you no longer want the item (we will refund your Paypal account in this
case).
Deer, Elk, Moose and Buffalo products cannot
be shipped outside the United States.
Thank
You for your Order!
|
